Please take a moment to read over our payment and cancellation policy.
Payment – Once you have been accepted onto the course you will be required to pay a non-refundable down payment of 300€ (500€ if you are also booking accommodation) payable online or in person at the school. You will only be fully accepted onto the course upon receipt of your down payment (in some cases it can take one or two days to clear). When the transaction is complete we will send you the pre-course reading material and tasks. You will also receive instructions on how to pay your outstanding balance. It is possible to pay in instalments but the entire outstanding balance must be paid by the course start date. Once the course has started no refunds can be made.
Cancellation – If you wish to cancel one month before the course start date you will be entitled to a full refund of any payments you have made, minus the down payment. If you cancel within one month (the cut-off point is 5pm on the Thursday before your course start date) you will be refunded 50% of what you have paid, minus the down payment. Once the course has started no refunds can be made. In the unlikely event of cancellation on our part you will be refunded the full amount.
Course Deference – If you book a place on a course and cannot make it for whatever reason your down payment is transferable to another course. If you wish to do so you must advise us at least three weeks before the course date to avoid incurring any extra charges.
Visa costs – If your visa application is denied due to error on your part (incorrect information, missing paperwork, etc) you will be entitled to a refund of the course fees, minus the down payment. If you would like to defer to a future course you can do so free of charge. If your visa application is denied due to error by the school you will be entitled to a full refund.
Accommodation – if you have booked accommodation but wish to cancel within 1-month of the arrival date you will lose the 200€ deposit. If you want to change dates outside of the 1-month window you can do so without incurring any additional costs.
- We operate in a language academy and as such we expect good conduct of behaviour. We ask that you try and keep noise level to a minimum when entering and leaving our classrooms.
- The TEFL Iberia course certificate will be made available one week after course completion.