Coronavirus: our plan of action

10 Mar 2020 Richard no responses

Update: March 18th, 2020, 15.45.

As of  14th March 2020 the Spanish government ordered a country wide lock down in a bid to control the growing outbreak of COVID-19. Since the closure we have been monitoring the situation and have come to the decision to cancel the March 30th intake for our Trinity CertTESOL course. 

If you are directly affected by this cancellation you will have already been contacted by our team and given further instructions. 

At this stage we are going ahead with all other Trinity CertTESOL courses from the 18th of May and onwards. We will be sure to communicate any changes as they happen to our community as soon as possible. 

How are we tackling the Coronavirus?

We understand that our current and up-coming students may have many questions and concerns about how the present health crisis may affect them. We are actively monitoring the situation and will continue to keep everyone updated and we will adapt our approach and policies to ensure the best for our staff, students and community. 

Is it safe to travel to Barcelona?

Currently Spain is in a state of emergency and experiencing a country wide lock down to help minimise the impact of the coronavirus.  We recommend that you follow the advice of your local and national authority and closely monitor updates. We also suggest referring to the CDC for any travel warnings.

What happens if there is a country-wide lockdown while I am in Barcelona?

As of March 14th Spain has been in a country wide lockdown. We have taken our most recent course to the online platform ZOOM and our current trainees will finish their training online. If during your course here in Barcelona, Spain experiences another lockdown, we have all the resources and requirements to move the course online again. We have had great success with the current group of trainees completing their course online, so we are confident this is a feasible solution. We are flexible in our approach and we will ensure you meet all the requirements to receive your qualification. However we are hopeful that the lock down will be over by the May 18th course and that we can resume training under the standard course structure.

What is your policy regarding refunds and cancellations?

We want you to feel 100% comfortable when enrolling into one of our courses, thus we have updated our cancelations and refunds policy in response to the coronavirus crisis. If you are unable to attend your course, whether it be due to travel restrictions or school closures, you will have the option to postpone your course with zero change fees to any course date within the next 24 months. If you are unable to attend the course within the next 24 months you will be entitled to a full refund of all fees paid directly to us. (We cannot make any guarantees or comments towards fees made to external agencies.)

If there are no travel restrictions or warnings against travelling and you still wish to cancel, we will offer a refund of all payments other than the initial 20% down payment. Alternatively, you can postpone your course start date to any time that feels more comfortable to you at no extra charge.

At this point, we are running all courses from the 18th of May and onwards, and we are hopeful that the health measures being taken will control the outbreak in the coming weeks.

What happens if I get sick in Barcelona?

  • You should call 061 if you have virus symptoms. 
  • UK and European citizens should have their EHIC card; this will guarantee you the same treatment as any Spanish resident. Note for British nationals: your EHIC card is still valid until December 31st 2020.
  • Non-Europeans should have travel insurance; you should check what is covered in your policy.
  • You can count on our staff team at the school to support you while in Barcelona.

Note from the School Director

Like all of you, I am concerned about the spread of COVID-19 in Spain and abroad and its potential effect on students, employees, and community members.  

I believe these circumstances present a unique opportunity to learn and adapt and we at TEFL Iberia are prepared to tackle the challenge head on. 

I also believe it is important to avoid the spread of fear. As this crisis will eventually end, it is critical to remain positive, continue exploring and make plans for the future. Nonetheless, we should all take the necessary health precautions by staying at home and keeping informed, and we urge all of our students to do the same. 

We recommend reputable sources for information, such as the WHO, ourworldindata.org, or your country’s public health agency. 

Our management team continues to meet regularly to share information in real-time, consider changes in approach that will best protect our community, and set our contingency plans in motion.  

We are in constant contact, and I will continue to regularly update the community, through messages and on our website and social media.

Our main priority continues to be the safety of our students, staff and Barcelona community.

Useful links

Coronavirus update for Barcelona’s main university: https://www.ub.edu/web/ub/en/universitat/coronavirus/index.html?

UK Government travel advice: https://www.gov.uk/foreign-travel-advice/spain/health

US Embassy in Spain: https://es.usembassy.gov/covid-19-information/

Australian Embassy in Spain: https://spain.embassy.gov.au/

Barcelona Institute of International Studies: https://www.ibei.org/en/information-on-coronavirus-covid-19_176493

English guide to Barcelona’s health services: https://www.citylifebarcelona.com/a-quick-guide-to-the-spanish-medical-system-hints-tips/

World Health Organisation (WHO) advice: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public